Candle Warmers realized their culture was missing a strong foundation of employee happiness, which wasn’t conducive to the healthy expansion they wanted. To create a more wholesome environment, they decided to overhaul their employee recognition program—and used Awardco to do it.
Around 90% of employees at Candle Warmers work in their warehouse, and these are the employees who were struggling with a lack of recognition the most. With Awardco, Candle Warmers was able to create recognition programs that could reach everyone. Now Candle Warmers has a birthday and a service award program that recognizes every single employee at least twice a year (plus, employees can choose the gift that means the most to them).
“We only had an employee spotlight each month, and the same few employees were being recognized each time. We wanted a program that would help us effectively recognize everyone to boost morale and build a stronger culture of appreciation.” - Melissa Birch, HR Generalist at Candle Warmers
Recognitions between employees aren’t cookie-cutter messages, either. Candle Warmers allows team leads to hand out points and recognition, which allows the messages of appreciation to be a lot more personalized to each employee. Recognition is now more meaningful and effective than ever!
One of the issues Candle Warmers was facing was absenteeism. Before Awardco, the absenteeism rate was around 5% on average, which prohibited development of the healthy, supportive culture that Candle Warmers was striving for.
A single month after implementing Awardco, their absenteeism rate dropped to 3%, which impacted productivity in big ways.
“The decrease in absenteeism has made a huge difference in our productivity. Plus, employees are excited to come to work, which improves everyone’s morale.” - Melissa Birch
Candle Warmers wanted to provide effective employee recognition for a while, but no one really had the time to manage it themselves, so it took a backseat. After learning about the automation and support of Awardco, however, Candle Warmers decided to increase the reach and budget for recognition.
Candle Warmers’ recognition budget has increased by 36X, and now employees are recognized more than ever! (You read that right—their recognition with Awardco is so awesome that their leaders approved a budget 36 times larger than their previous budget.)
And the best part is, administrators don’t need to spend 36X the time or effort on the process—Melissa Birch, the HR Generalist at Candle Warmers, actually saves a few hours per week with the simplicity of Awardco.
Melissa uses that extra time to go out and talk with the employees, get to know them better, and learn how she can best help them—which all makes their improving culture even better!
Candle Warmers wanted to provide effective employee recognition for a while, but no one really had the time to manage it themselves, so it took a backseat. After learning about the automation and support of Awardco, however, Candle Warmers decided to increase the reach and budget for recognition.
Candle Warmers’ recognition budget has increased by 36X, and now employees are recognized more than ever! (You read that right—their recognition with Awardco is so awesome that their leaders approved a budget 36 times larger than their previous budget.)
And the best part is, administrators don’t need to spend 36X the time or effort on the process—Melissa Birch, the HR Generalist at Candle Warmers, actually saves a few hours per week with the simplicity of Awardco.
Melissa uses that extra time to go out and talk with the employees, get to know them better, and learn how she can best help them—which all makes their improving culture even better!
Candle Warmers wanted to provide effective employee recognition for a while, but no one really had the time to manage it themselves, so it took a backseat. After learning about the automation and support of Awardco, however, Candle Warmers decided to increase the reach and budget for recognition.
Candle Warmers’ recognition budget has increased by 36X, and now employees are recognized more than ever! (You read that right—their recognition with Awardco is so awesome that their leaders approved a budget 36 times larger than their previous budget.)
And the best part is, administrators don’t need to spend 36X the time or effort on the process—Melissa Birch, the HR Generalist at Candle Warmers, actually saves a few hours per week with the simplicity of Awardco.
Melissa uses that extra time to go out and talk with the employees, get to know them better, and learn how she can best help them—which all makes their improving culture even better!
