Scaling Global Recognition and Engagement

With employees all over the world, Percepta needed a simple and effective way to recognize, appreciate, and engage everyone in their own language. Awardco has helped them build a robust global recognition platform to do just that.

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At A Glance

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United global teams
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33% better program adoption
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Simple, customizable programs

Overview

How do you connect with global employees and make sure everyone feels appreciated?

With thousands of employees spread all over the world, and remote work keeping them isolated, Percepta knew they needed a way to keep everyone engaged and feeling appreciated. They wanted a global, cohesive employee recognition and rewards platform, but they worried about fulfillment, taxes, and logistics.

Global Reach With Little Hassle

Global Reach With Little Hassle

The main goal Percepta had when implementing Awardco was reaching all of their employees in a meaningful way, no matter where they worked. For their worldwide workforce, one of the biggest worries Percepta had initially was tax implications and global logistics, but with Awardco, they’ve been able to recognize and reward global employees without a hitch.

“I love the simplicity of the program and the ease of taxes. We were really worried about that, but it’s been really easy.” - Nealy Whisler, Global Direct of Talent Management at Percepta

Besides taxes, rewarding people all around the world in their own currency was a potential pain point that Percepta was aware of—but they used Awardco to seamlessly make rewards exciting and equitable for everyone, no matter where they work.

“We were looking for a solution that rewarded folks in their own currency, and Awardco delivers!” - Tammy Godby, Senior Manager, Global Organizational Development at Percepta

Exciting Programs to Fuel Adoption

When it comes to any change in a company, employee excitement and adoption strictly follows the example of leadership. And Percepta has knocked it out of the park with their rewards and recognition implementation.

Because leaders at Percepta are so invested in recognizing and rewarding their employees, they’ve seen phenomenal adoption and growth in their recognition platform:

  • Average login rate is 80% compared to the average industry rate of 46%
  • Average recognition rate is 92% compared to 69%
  • Average redemption rate is 83% compared to 60%
  • Recognitions per user (RPU) is 3.73

This building momentum has helped Percepta’s global employee base thrive through the pandemic and beyond.

Exciting Programs to Fuel Adoption
Creative Programs to Reward Everyone

Creative Programs to Reward Everyone

Having a global recognition platform is only the first step—you also have to create rewarding programs for employees to participate in, and once again, Percepta has gone above and beyond.

Not only do they have the regular manager-to-peer and peer-to-peer recognition programs, they’ve also implemented:

  • Customer Service Week initiatives
  • Home office personalization budgets
  • Employee equipment procurement programs

The goal for Percepta isn’t a run-of-the-mill platform. Instead, they push the boundaries, helping everyone feel involved, valued, and rewarded.

"Our operational leaders really appreciate how easy it is to reward their teams through the Awardco platform, irrespective of global location. For the staff that are receiving recognition, being able to access and spend the points straight away enhances the perceived value of the reward." - Scott Collins, Executive Director at Percepta

Creative Programs to Reward Everyone

Having a global recognition platform is only the first step—you also have to create rewarding programs for employees to participate in, and once again, Percepta has gone above and beyond.

Not only do they have the regular manager-to-peer and peer-to-peer recognition programs, they’ve also implemented:

The goal for Percepta isn’t a run-of-the-mill platform. Instead, they push the boundaries, helping everyone feel involved, valued, and rewarded.

"Our operational leaders really appreciate how easy it is to reward their teams through the Awardco platform, irrespective of global location. For the staff that are receiving recognition, being able to access and spend the points straight away enhances the perceived value of the reward." - Scott Collins, Executive Director at Percepta

Having a global recognition platform is only the first step—you also have to create rewarding programs for employees to participate in, and once again, Percepta has gone above and beyond.

Not only do they have the regular manager-to-peer and peer-to-peer recognition programs, they’ve also implemented:

The goal for Percepta isn’t a run-of-the-mill platform. Instead, they push the boundaries, helping everyone feel involved, valued, and rewarded.

"Our operational leaders really appreciate how easy it is to reward their teams through the Awardco platform, irrespective of global location. For the staff that are receiving recognition, being able to access and spend the points straight away enhances the perceived value of the reward." - Scott Collins, Executive Director at Percepta

Exciting Programs to Fuel Adoption

Global reach, taxes, and a culture upgrade? Not a problem for Percepta and Awardco.

“The Awardco platform enables us to reach our global employee base (4,500 and growing) easily and effectively.”
Tammy Godby
Senior Manager, Global Organizational Development

Percepta

Percepta is passionate about people. Since its inception, Percepta has been dedicated to delivering a frictionless customer experience across every touchpoint for all of their global clients.
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