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Putting Health (and Employees) First
In unifying their processes under the Awardco umbrella, First Choice Health simplified their processes, increased their capabilities, and increased participation in their recognition programs throughout the whole company.
At A Glance
200 employees
5 recognition programs
1 million customers served
First Choice Health is a physician and hospital-owned company serving over one million people in Washington and the Northwest since 1985. With access to healthcare providers within a robust and powerful network, First Choice Health is built to support members in every step of the healthcare journey.
The Challenge
If logistics were taken care of, could you actually focus on the people instead of the process?
As First Choice Health grew, it became harder and harder to execute their service award, birthday, and holiday recognition programs in an effective way. Their HR team was also struggling to juggle the programs and make them all effective.
First Choice Health needed an all-encompassing solution to unify their programs, automate processes, and then do even more with their employee recognition programs.
“We freed up so much time for us to focus on making our other processes in HR more efficient.”
HR and Corporate Resources
The Solution
Unified, Consolidated Recognition
With the Awardco employee recognition platform, First Choice Health has unified their recognition and reward programs all in one place instead of having multiple disparate initiatives.
Plus, Awardco has helped First Choice Health make managing all their programs much easier through automation and consolidation. They've even started new recognition programs, and entirely changed the way they offer service awards—saving time, money, and the sanity of the HR team.
The Solution
Setting People Free to Do Their Best Work
Soon after the initial success of service award administration, First Choice Health started using Awardco for birthdays, peer-to-peer recognition, manager-to-peer recognitions, and even holiday programs—all of which were either small initiatives or completely non-existent programs before.
In unifying their processes under one umbrella, First Choice Health simplified their processes, increased their capabilities, and saw increased participation from employees in their recognition programs throughout the whole company. And that was the biggest win: being able to focus on the people more than the process.
“Awardco has given us the opportunity to figure out how to put that personal touch back into recognition even if employees are remote. ”
HR and Corporate Resources
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