A Customizable Solution to Fuel Safety Recognition

Southwest Gas is dedicated to strengthening their safety culture for all their employees, whether they work in the office or in the field. With Awardco, they've been able to shape and fuel a comprehensive Safety Recognition platform that works for everyone.

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At A Glance

12,000+ in-platform recognitions
2,300+ employees
3 different recognition programs


How do you strengthen a safety culture when not all of your employees face the same risks?

Southwest Gas wanted to improve a culture of safety-oriented workers, but with such a diverse workforce—field workers handling construction responsibilities and office workers working on laptops—they wanted a platform that would let them create a safety program that catered to their needs. 

“We were looking for a safety recognition program and how we’d be able to not just build one, but monitor and administer the program [too].” Ruben White, Manager of Occupational Health and Safety

Southwest Gas wanted to engage all of their employees in safety. Rewarding employees for prioritizing safety would help support their safety culture.

Evolving a company culture is not a small undertaking, but Southwest Gas knew it would be worth the effort. They set out to find a platform that would allow them to create their very own safety recognition program.

A Customizable Solution for a Unique Company

A Customizable Solution for a Unique Company

Southwest Gas already had two programs through Awardco (service awards and peer-to-peer programs), so they knew that our platform could help. After looking into a few other options, they realized that the simplicity of Awardco’s employee recognition platform, and the ease with which they could build and manage their safety program all in one place, couldn’t get any better.

From the start, Awardco allowed Southwest Gas to custom-create their very own safety recognition program, filling it with courses and training opportunities that fit the needs of the company, the employees, and the safety culture.

“Awardco has offered [customizability] that allows us to cater to our employees’ needs and recognize what they are doing and change it as the environment changes as well.” Eric Crow, Administrator, Risk Management and Safety

And once their program was designed, it was easy to set up in a way that allowed all of their employees to quickly and easily access. Plus, their admins could track participation throughout the program, allowing them to see which courses were the most popular, which were the most effective, and which needed improvement to really hit home.

A Safety Program Employees Want to Participate In

You may think that none of this matters—employees don’t want to take safety training, no matter how simple or easy the program is, right? Well, Southwest Gas was able to solve that issue as well, with Awardco’s help. 

“Anybody who is partaking in this [program] actually gets noticed and is brought to our attention…and I think that’s wonderful.” Misti Trombley, Analyst, HR

One of Awardco’s specialties is employee recognition and rewards, and Southwest Gas has taken advantage of that. They make sure to notice and recognize every employee that completes any of the safety tasks and training through the program. And as employees are recognized and rewarded for their efforts, other employees take note and get excited about the opportunity.

The package of simple, customizable programs combined with recognition and reward opportunities has allowed Southwest Gas to strengthen and improve their culture of safety.

Now, their safety recognition program is available to nearly every employee, which is about 1,900 employees, or 80% of their workforce. Southwest Gas now has the focus on safety that strengthens their purpose and supports their culture.

A Safety Program Employees Want to Participate In

A Safety Program Employees Want to Participate In

Southwest Gas created safety and recognition at the same time, which started a cycle of safety eduction, recognition, and rewards—fueling a culture all of their employees could buy into.

“Our company is very safety-culture oriented, and the program offers us a way to acknowledge the impact that our employees have on that culture.”
Eric Crow
Administrator, Risk Management and Safety

Southwest Gas

Southwest Gas has been around since 1931 and now serves over 2 million customers throughout Arizona, Nevada, and California. With nearly 100 years of experience and a focus on providing sustainable, clean energy to their customers, Southwest Gas is proud to do everything from heating homes to fueling backyard barbecues.
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